- England, London
- VIP 1st/2nd line support engineer
- £50000 – £60000 per annum + bonus and benefits
My client is a long established and well respected Private Equity firm with a global reach partnering with leading entrepreneurs and innovative growth companies to deliver value for the business and institutional capital partners. Since 1980, they have worked with disruptive businesses with transformative potential and helped them scale globally. They do this by working as true partners and leveraging our patient capital, operational expertise and global platforms.
They invest in five global sectors: Consumer, Financial Services, Healthcare, Life Sciences and Technology.
This is a fantastic opportunity to join their London office working with one other support person providing general IT support covering desktops, laptops, mobile devices and video/audio conference equipment.
Working in a small environment, from a user perspective, they are seeking someone who can effectively and efficiently deal with everyone in the office VIP’s etc and is comfortable working on their own with the minimum of supervision. You will be a self-starter who enjoys working in a friendly tight knit team and have come from a similar “white glove” environment, Private Equity, Hedge Fund etc.
Your duties and responsibilities will include the following:
Setup New PCs
Windows and Mac Support
Office 365 Support
Install Software and Desktop Equipment
Manage Exchange permissions
Remote user support
Some basic maintenance of servers – software updates & basic troubleshooting
Physically install new servers and networking equipment
Patch and troubleshoot network and phone cabling
Monitor phone, internet & MPLS connectivity
Mobile phone account management & updating
Maintain and troubleshoot A/V System & Conference Phones
Set up video and audio conferences with US offices and outside participants
You will be degree qualified or similar and have a minimum three years of related experience.
You will also have excellent customer service skills, the ability to deal effectively with a diversity of individuals at all levels.
TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.
Apply now via e-mail