- England, Epsom
- £35000 – £42000 per annum
Online Retail Specialist (Junior Project Manager/Project Support) – Epsom – up to £42k
My leading automotive client is looking for an Online Retail Specialist to join their team dedicated to accelerating change, transforming and improving the customer experience through insight and testing.
This is a varied and exciting project-based role that is core to identifying ways to improve the Online Retail experience for my client’s customers. An agile approach to continuous improvements is integral in supporting their company vision.
The successful candidate will be responsible for the following:
*Identifying and supporting the definition and delivery of features to enhance the Online Retail (OR) sales channel
i.Delivering an exceptional customer experience for the increasing number of customers that choose to purchase a car and other value chain products online
ii.Delivering specific automation features ensuring a seamless and integrated customer experience and associated back end processes.
iii.Collaborating with additional eCommerce channels to identify opportunities for alignment, efficiency, improved CX and revenue.
*Working closely with the Digital Team in supporting the migration of their web and eCommerce platform to Adobe
*Supporting the further development of reporting and integration of data and analysis to anticipate customer needs and future back end improvements.
*Supporting the communication, training and key stakeholder management of projects.
*Working closely with 3rd party suppliers, all areas of the business and key stakeholders to ensure successful testing of new developments and alignment on key principles.
The successful individual should have the following skills and experience:
– Experience working as part of a project team
– Experience in a customer focused role
– MS Office skills
– Customer centric approach
– fantastic communication skills
– Experience in working on eCommerce projects
– An understanding or interest of the automotive industry
This is a fantastic opportunity to join a small, friendly and supportive team and really make your mark. They encourage innovation and there is a real opportunity to stretch this role and take ownership of some key projects. This role could suit someone looking to pursue a career in project management but please note that some experience of working as part of a project team is essential.
Interested? Please forward a copy of your latest CV with an indication of your availability and expected salary.
TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.
Apply now via e-mail